Contact Stouffers Customer Service
How to Reach a Person at Stouffers
Verified Contact Information
Toll-Free Number:
-
1-800-225-1180
Legal:
-
1-800-225-2270Privacy Inquiries
Stouffers Email:
Legal
Privacy Inquiries
Stouffers Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Stouffers Phone Number
1 (800) 225-1180
Average Hold Time
00:00:59
Average Calls duration
4 minutes
Most Popular Stouffers Email Address
nestleconsumerprivacy@us.nestle.com
Stouffers Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (30% reported full resolution)
Call Volume by Day
View full overview ›
Stouffers Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Stouffers Phone Number | 1 (800) 225-1180 |
| Average Hold Time | 00:00:59 |
| Average Calls duration | 4 minutes |
| Most Popular Stouffers Email Address | nestleconsumerprivacy@us.nestle.com |
| Stouffers Live Agent Availability | 13% of callers successfully reach a real person |
| Issue Resolution Rate | Low (30% reported full resolution) |
| Stouffers Customer Service Rating | 4.8 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 50% phone, 50% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
| Customer Effort Score | Low Effort |
| Prepare before the call to Stouffers | First and last name, email or phone number |
Call Volume by Day
Contact Information
Stouffers Website:
Stouffers Help Center:
Corporate Office Address:
Nestle USA
800 N. Brand Blvd.
Glendale,
California
18703
United States
Summary of Stouffers Customer Service Calls
261
TOTAL
CALLS
CALLS
03:58
AVG CALL
DURATION
DURATION
30%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Stouffers?
Product/ Service Question:
- “The mashed potatoes in the meatloaf entree didn't taste like mashed potatoes at all they were pasty and void of any taste”
- “I have a complaint”
- “Bad product”
Request for Information Question:
- “I have a question”
- “Question about your frozen meatloaf dinner”
- “Ask about a side dish”
Shipping and Delivery Question:
- “Family size lasagna no meat no cheese no ricotta cheese”
- “Where is the new recipe for mac n cheese?”
- “Got a bad large family size Mac n cheeze”
Return/ Replace Question:
- “How dissatisfied I am that they are changing the original recipes”
- “Spinach souffle negative change in formula”
- “My lasagna is pretty *** would like a replacement”
Payments and Charges Question:
- “Coupon replacement”
- “For some Coupons”
- “Coupons not received”
Refund Question:
- “I need a refund. This 'food' (questionable) is AWFUL. Horrid. Disgusting. .U have other dishes that are Phenomenally Delicious! NOT THIS ONE!”
Website/ Application Question:
- “Application status”
Cards Question:
- “Cardboard in food”
Account Question:
- “Bar code nutritional error”
Other Question:
- “Bad terrible Laguna”
- “Bioenginenered ingredients”
- “No meat in stoffer lasagna”
Compare Stouffers Customer Service To
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Stouffers