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Contact Stouffers Customer Service

Stouffers Phone Numbers and Emails

Toll-Free Number:

  • (800) 225-1180
Call customer service

Legal:

  • (800) 225-2270
    Privacy Inquiries

Stouffers Email:

Legal
Privacy Inquiries
Send Message
Is this your business?

How to Contact Stouffers?

Most Popular Number:

(800) 225-1180
Total calls: 223 Issues resolved: 26 Last call: Apr 14, 2025
author avatar
PissedConsumer Reporter

The official and published Stouffer's customer service number is the toll-free number 1-800-225-1180. Customer service can help with products, purchases, preparation, packaging, and more. You will get immediate support when calling customer service. The only other published number is 1-800-225-2270. This number is dedicated to legal-related and privacy inquiries.

The only published Stouffer's email address, nestleconsumerprivacy@us.nestle.com, is dedicated to privacy inquiries. The best way to get help is to call customer service. Social media is another form of written communication. You can send direct messages to the support team on Facebook, Instagram, Twitter, and YouTube.

If you have complex issues to discuss, you are welcome to either request an appointment at Stouffer's headquarters or send a detailed letter. Headquarters are accommodated at the corporate office, which is located at Nestle USA, 800 N. Brand Blvd., Glendale, California 18703, United States. This is also the mailing address.

You can contact the company via the Stouffer's website. Go to the website and click on "Contact Us." Fill out the form appearing on your screen after you've chosen the topic and submit it. If needed, attach additional information. Follow the prompts to attach documents. The support team will review your message and attachments and reply immediately.

Stouffers Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    51% phone 49% email
  • The best phone number to call Stouffers is 8002251180. 94% of consumers used this number to address their issues and concerns.

  • The average hold time is up to 3 minutes. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 5 minutes.

  • Be prepared for the call as Stouffers may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Stouffers Website:

Stouffers Help Center:

Corporate Office Address:

Nestle USA
800 N. Brand Blvd.
Glendale, California 18703
United States

Stouffers Rating Based on 451 Reviews

Rating details

2.0
more details
Product or Service Quality
Value for money
Diversity of Products or Services
Customer service

Rating stats

Rating trend

How Good is Stouffers's Customer Service?

Abie Qtv
Abie Qtv
Feels Satisfied | Oct 01, 2024

Very good. Favorite is meal cups frozen Mac and cheese. Have you discontinued them!??
They were a favorite!!!

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Khadijah Zib
Khadijah Zib
Feels Satisfied | Apr 25, 2024

Very pleasant and helpful.

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Derenda Vne
Derenda Vne
Feels Disappointed | May 10, 2023

horribble

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Susan P Ymq
Susan P Ymq
Feels Satisfied | Apr 27, 2023

The gal I spoke with was very pleasant even though I had a complaint about a product. Never got snippy or defensive. I hated to call but it was something that needed to be addressed and she was great!

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Nevin F
Nevin F
Feels Disappointed | Mar 26, 2023

Salty food

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Shanetta Klc
Shanetta Klc
Feels Satisfied | Mar 03, 2023

it was ok

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Summary of Stouffers Customer Service Calls

238 TOTAL
CALLS
05:26 AVG CALL
DURATION
32% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Stouffers?

Product/ Service Question:

  • “Complaint”
  • “Food found in meal”
  • “Your food blows fire the guy who changed it”

Request for Information Question:

  • “Ask about a side dish”
  • “Question on storage”
  • “Question about product”

Shipping and Delivery Question:

  • “Where is the new recipe for mac n cheese?”
  • “Got a bad large family size Mac n cheeze”
  • “Where is the skiller sensations”

Payments and Charges Question:

  • “Coupon replacement”
  • “For some Coupons”
  • “Coupons not received”

Return/ Replace Question:

  • “My lasagna is pretty *** would like a replacement”
  • “Change oven directions for family lasagna”

Refund Question:

  • “I need a refund. This 'food' (questionable) is AWFUL. Horrid. Disgusting. .U have other dishes that are Phenomenally Delicious! NOT THIS ONE!”

Website/ Application Question:

  • “Application status”

Cards Question:

  • “Cardboard in food”

Account Question:

  • “Bar code nutritional error”

Other Question:

  • “Make a suggestion”
  • “I found a little s screwed in my Lasagna”
  • “Gluten free mac and cheese”

Compare Stouffers Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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